Upon purchase, you will receive an email to create your login infomation for this program. Instructions will be sent to you. The V.I.P Experience begins at date of pre-work submission. Please allow at least 48 hours between your pre-work submission and your Deep Dive Session. Your Follow-Up Session will be scheduled for 1-2 weeks after your 90 minute session. Both sessions will take place via phone call. Email support will be provided for 30 days once pre-work is submitted.